The troubling disappearance of salesmen and how it helps explain America’s economic woes.

From Slate

By James Ledbetter

Maybe Willy Loman was a little ahead of his time. His demise in Arthur Miller’s 1949 play Death of a Salesman wasn’t intended to predict the downfall of an iconic American profession. But surveying today’s scarred employment landscape, one fact stands out starkly: America has stopped creating sales jobs at the frantic pace it once did. And whether you like dealing with salespeople or not, their economic health is critical to the health of the American economy as a whole.

From 1950 to 1980, sales represented one of the fastest-growing occupations in the country. In the 1980s, sales was by far the largest job-growth category, increasing 54 percent. That growth slowed in the 1990s, and by 2007, the number of sales job was shrinking. No other job category has experienced a drop this sharp in the same time period.

It’s important to keep this in perspective. Sales jobs have not disappeared altogether. The most recent census survey indicates that there are more than 16 million jobs in America classified primarily as sales, representing a little more than 11 percent of the workforce, the same percentage as in 2000. Still, there’s no getting around the fact that the category has stopped its once-mighty expansion.

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Should You Take That Cold Calling Sales Job?

by Tom on September 15, 2010

With the unbelievably difficult jobs market situation confronting Americans today, many introverts might be facing the situation of taking any sales job in order to make ends meet. In reviewing the current openings on Monster and Craigslist in my home area, I see a great many commission-only sales jobs looking for “closers, aggressive types, winners and people not afraid to use the phone.”

If you have read my book or consider yourself an introvert, I would caution you from pursuing these type jobs out of desperation and resignation. Believe me, I have tried it and found it frustrating and ultimately useless. Here’s why:

Cold calling is, as they say, a numbers game. The more calls you make, the more your chances of making a sale. I like to put it another way. When an introvert takes a cold calling job it is a race between the inevitable success of the cold calling by making thousands of calls and the introverts ability to withstand rejection, humiliation and most likely self-loathing. It is simply against an introverts nature to make call after call waiting for the one person who might be open to your sale. I am not saying it can’t be done, but that it can’t be done by a true introvert.

Your employer has no investment in you other than a few hours (if that) of perfunctory training. In most of these jobs, if you don’t make a sale you don’t get paid any money. Why should the employer care about you or anyone else manning the phones when you can be replaced tomorrow with someone who is more aggressive, a better closer.

As I said in the book, with cold calling you rarely get an opportunity to show your assets of knowledge and empathy that might lead to long-term sales in other situations.

So what do you do? You need a job and some income. At least try to find sales jobs with these characteristics:

A minimum salary for making calls. This gives your employer at least some stake in your success.

A business-to-business product. At work people are much more likely to at least listen to your pitch.

An opportunity to write your own script. We don’t all speak alike and forcing a sales person to read exactly from a script is a warning sign that the employer doesn’t trust you or is trying to conceal something from the potential customer.

Good luck finding a sales job that works for you. They are out there and will be increasing as our economy comes back.

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Network Marketing For Introverts

by Tom on June 29, 2010

At first glance, the network marketing or Multi-level Marketing business would appear to be anathema to more introverted individuals. After all, historically the business was thought to be all about herding relatives and acquaintances into a questionable scheme of selling useless to non-existent products. But just as that negative perception of network marketing has been replaced by recognition of its legitimacy and unlimited potential, so too the factors that made it an unattractive option for introverts are a thing of the past.

Today’s introvert marketer can use the internet to find and recruit new team members from among the millions of people looking for their own business opportunities. Rather than relying on cold calls or annoying neighbors, budding business people have a wide variety of solutions to the problem of finding interested individuals to talk to and recruit. Hundreds if not thousands of programs are available to help internet entrepreneurs whether they are new to the internet or savvy online marketers.

Full disclosure – This introvert is part of a network marketing opportunity. Take a look if you are interested Here.

But even after potential partners have raised their hands to indicate their interest in network marketing, introverts can use the ever-expanding capabilities of e-mail to continue the on-line conversation and move the sales effort forward. As a result, marketers can spend more time sharpening their writing skills and less time trying to perfect their phone capabilities and making presentations to large groups. In other words, in the new world of network marketing you don’t necessarily have to be a born salesperson to be successful.

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At first glance, a trade show would seem to be an introvert’s worst nightmare: thousands of people, crowded into small aisles, all trying to sell something to someone. But attending a trade show can be a great way to gather information, find new prospects and even find a job. But if you are an introvert going to a trade show try following these 5 tips to make the most of the show.

1. Never Eat by Yourself. The food may be awful, but food courts at trade shows are great places to meet other attendees in a less stressful situation. In most cases the seating arrangements consists of large tables seating 10 or 12 people. They are all wearing nametags, usually with a company name and a location. Just sit down with a group of other people, start looking for information and when you find someone you want to talk to simply introduce yourself. Or if you aren’t comfortable introducing yourself just comment on the lousy food. It always works.

2. Don’t go during peak hours on the first 2 days. The opening hours of a trade show are a unique occasion. All the top executives from the exhibiting companies make their appearance while the sales management people jockey to show off their selling skills in front of the bosses. It’s more of a “look who I know” time rather than a serious attempt to sell and communicate. If you aren’t a “live one” that can buy large amounts of product, you won’t get the time of day. Wait till the later afternoon hours of the first two days when the executives have gone leaving the booth to the sales and technical folk that can answer your questions.

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